Terms of Use One Vertical Tier, Inc. Effective Date: 2026 Last Updated: 2026 1. About One Vertical Tier, Inc. and This Website One Vertical Tier, Inc. (“OVT,” “we,” “us,” or “our”) helps enterprises move AI and automation from pilot to accountable production. Starting with one high-value workflow, our Execution Readiness Blueprint shows what needs to change, who is responsible, and how results will be measured, giving leadership the evidence to decide what to move forward. These Terms of Use address access to OVT’s website and the use of its public information, publications, downloadable resources, and inquiry channels. Website: https://www.oneverticaltier.com/ “You” means the person accessing the website. If you submit information or enter an agreement on behalf of an organization, you must have the authority required for that action. 2. Website Terms and Separate Client Agreements These Terms set out the conditions under which OVT makes its website and public materials available. Please review them before using OVT’s materials or submitting information. Where a website feature requires affirmative acceptance, that acceptance applies to the terms presented with the feature. OVT’s paid assessments, advisory work, architecture, implementation support, governance services, and other enterprise engagements are governed by the applicable written agreements. Those agreements may include a Master Services Agreement, Statement of Work, Non-Disclosure Agreement, Data Processing Agreement, or a separate license. If these website Terms conflict with an applicable signed agreement concerning an engagement, that agreement controls for the subject matter it covers. 3. Permitted Use of OVT’s Website You may use OVT’s public website to: Learn about OVT’s services, leadership, and approach to enterprise workflow execution. Evaluate whether an OVT engagement may fit your organization’s needs. Read public articles, newsletters, and service information. Share links to public OVT pages. Download resources that OVT expressly makes available for downloading. Contact OVT or request a Workflow Fit Call. Unless a resource states otherwise, permission to download OVT-owned material is limited to your personal review or your organization’s internal evaluation of OVT’s services. Keep applicable ownership notices intact. Commercial republication, resale, redistribution, or incorporation of protected OVT materials into another offering requires permission, except where applicable law independently permits the use. 4. Workflow Fit Calls and Service Inquiries A Workflow Fit Call is an exploratory discussion about an enterprise initiative and whether OVT’s services may be appropriate. Submitting an inquiry, scheduling a call, attending a discussion, or receiving preliminary information does not itself: Establish a paid engagement. Reserve delivery capacity. Authorize OVT to access enterprise systems or data. Establish an agreed project scope, price, or delivery date. Authorize implementation or production deployment. Create an obligation to purchase services. An engagement proceeds when OVT and the client have agreed to the applicable written engagement terms through authorized representatives. Any confidentiality agreement already in place continues to apply to the information it covers. Contact OVT: https://www.oneverticaltier.com/contact 5. Execution Readiness Blueprint and Production Decisions OVT’s Execution Readiness Blueprint is a paid, fixed-scope engagement focused on a defined enterprise workflow. The applicable engagement agreement establishes the workflow under review, deliverables, responsibilities, information requirements, assumptions, fees, and acceptance criteria. Public descriptions of the Blueprint do not constitute an assessment of your organization or a determination that a particular workflow is ready for production. A workflow-specific recommendation must be understood within the scope, information, assumptions, and conditions stated in the applicable deliverable. It should not be treated as a blanket approval of an organization’s systems, data, AI models, or operations. Authority for production deployment, operating decisions, and required internal approvals remains as allocated in the engagement agreement and the client’s governance arrangements. 6. OVT Materials and Intellectual Property OVT retains its rights in the original materials it owns, including its publications, written content, graphics, presentations, assessment materials, and other protected work. Third-party owners retain their rights in their respective materials. Accessing the website does not transfer ownership of these materials or grant access to OVT’s nonpublic working documents, proprietary software, or confidential delivery know-how. Unless authorized by OVT or permitted by law, you may not: Copy or repackage protected OVT materials as your own. Sell or commercially redistribute protected OVT content. Remove copyright, attribution, or other ownership notices. Present an OVT resource as a deliverable created or approved by your organization. Use protected OVT materials in a commercial offering beyond the permission granted. These provisions do not claim ownership of general ideas, facts, or industry practices, and they do not restrict uses independently permitted by applicable law. Ownership and permitted use of deliverables created during a paid engagement are determined by the applicable agreement. Permission requests: inforequest@oneverticaltier.com Suggested subject: OVT Content Permission Request 7. OVT’s Name, Logo, and Business Identity The One Vertical Tier name and OVT logo identify our business and services. You may identify OVT accurately when discussing our business or linking to our website. You must not use OVT’s name, logo, or other branding in a way that falsely suggests: OVT has endorsed your organization or offering. You represent OVT. OVT has certified or approved a product, workflow, or implementation. A partnership, sponsorship, or commercial relationship exists when it does not. Use of OVT branding in promotional materials, proposals, co-marketing, or commercial offerings requires written authorization unless applicable law permits the use without that authorization. Third-party names and marks appearing on OVT’s website belong to their respective owners. 8. Information You Submit to OVT Submit only information that you are authorized to provide. Your inquiry should accurately describe your organization, your role, and the purpose of your request. You retain your existing ownership rights in business descriptions, documents, and other materials you submit. Sending material to OVT does not itself transfer ownership of your intellectual property. By submitting an inquiry, you authorize OVT to receive and review the material, communicate with you, and take the steps reasonably necessary to address that inquiry, subject to applicable law, our Privacy Policy, and any applicable agreement. Submitting information does not, by itself, grant OVT permission to publish your confidential business materials, market them as OVT’s work, or use them to train an AI model. Any broader permission must arise from an appropriate separate agreement or other valid authorization. 9. Confidential Information and Enterprise Data Ordinary website inquiries should contain only the information needed to explain the business issue and arrange the next discussion. Please do not send the following through a general website inquiry or unsolicited email: Passwords, access tokens, or production credentials. Patient records or sensitive employee information. Financial account or payment credentials. Confidential customer datasets. Restricted system configurations. Proprietary documents that require an NDA or special handling. Information belonging to another party that you are not authorized to disclose. If evaluating an engagement requires confidential or sensitive information, contact OVT first to arrange the appropriate agreement and submission method. Sending an unsolicited message does not automatically create an NDA. However, these Terms do not cancel confidentiality duties arising under an existing agreement or applicable law. 10. Prohibited Website Activities You must not use OVT’s website to: Attempt unauthorized access to systems, accounts, or restricted content. Bypass security controls or access restrictions. Upload malware or other harmful code. Conduct unauthorized security testing or disrupt website operation. Submit fraudulent inquiries or impersonate another person or organization. Collect personal information without appropriate authorization. Send spam, abusive submissions, or unlawful content. Infringe another party’s intellectual property, privacy, or other protected rights. Misrepresent OVT’s services or claim authority to bind OVT. Use automated tools to bypass restrictions, obtain restricted materials, or materially interfere with the website. These restrictions do not prohibit lawful accessibility tools, authorized search indexing, legally protected security reporting, or honest reviews and criticism. 11. Enterprise Partners and Third-Party Technology OVT’s services may involve existing client platforms, specialist providers, and delivery partners. A technology reference, partner profile, biography, or external link on OVT’s website does not itself establish the personnel, products, responsibilities, or contractual arrangements for a particular engagement. Assigned resources, subcontracting arrangements, third-party responsibilities, and relevant commercial terms are established through the applicable engagement documents. An introduction does not authorize either party to make commitments on OVT’s behalf. Third-party products remain subject to their applicable licenses and terms. Any responsibilities OVT expressly accepts concerning those products remain governed by the relevant agreement. 12. External Websites and Platforms OVT’s website may link to independently operated websites, including professional networks, newsletter platforms, scheduling services, and technology providers. When you follow an external link, review that provider’s terms and privacy information. OVT does not control independently operated websites merely because it links to them. Information about third-party tools that collect personal information through OVT’s own website is addressed in OVT’s Privacy Policy and any applicable notices. Nothing in this section removes responsibilities OVT has under applicable law or an express agreement. 13. Privacy and Communication Preferences OVT’s Privacy Policy describes the handling of personal information associated with the website and the interactions covered by that policy. Privacy Policy: https://www.oneverticaltier.com/privacy-policy These Terms do not replace a privacy notice or any consent required for a particular activity. Sending a service inquiry does not, by itself, mean that you have requested a newsletter subscription. Marketing preferences and any available subscription controls are addressed through the relevant communication or subscription process. 14. Examples, Estimates, and Business Outcomes OVT may publish workflow examples, service descriptions, case discussions, estimated benefits, or other materials explaining enterprise AI and automation initiatives. Examples and estimates should be read with their stated assumptions and context. Results depend on factors including the workflow, data quality, system dependencies, implementation decisions, human oversight, and operating conditions. A result described for one situation does not establish that another organization will achieve the same result. Public materials are not authorization to change production systems or deploy an AI-enabled workflow. A proposed change requires the review, testing, controls, and approvals appropriate to the actual environment. Specific deliverables, performance commitments, and acceptance criteria are established in the applicable engagement agreement. 15. Website Information and Assurance Claims OVT’s public materials address enterprise technology, workflow readiness, governance, and business execution. A reference to execution assurance, security, governance, or regulatory readiness should be understood in the context of the service described. A website statement is not a client-specific certification, audit opinion, or approval from a regulator or standards body. Any formal assessment, certification-related support, or other assurance obligation must be expressly included in the applicable engagement. General website information does not replace advice or approvals that a particular organization must obtain from its legal, security, compliance, financial, or other qualified advisers. 16. Website Availability and Corrections OVT may update, correct, replace, or remove website information and may temporarily interrupt access for maintenance, security, or operational reasons. We do not promise that every public page or resource will remain available indefinitely or operate with every device or browser. If you identify a material error, broken resource, or misleading statement, please notify OVT at: inforequest@oneverticaltier.com Changes to the public website do not, by themselves, change delivery obligations, support commitments, or service levels established in a signed agreement. 17. Website Warranties Except for express commitments that apply and rights that cannot lawfully be excluded, OVT provides its public website and general informational resources on an “as available” and “as is” basis. To the extent permitted by applicable law, OVT does not warrant that the website will be uninterrupted, error-free, completely current, or suitable as the sole basis for a particular enterprise decision. This section does not replace warranties or commitments expressly made in a signed engagement agreement and does not exclude protections that applicable law preserves. 18. Liability Relating to Website Use To the extent permitted by applicable law, OVT will not be liable for indirect, incidental, special, or consequential losses arising from access to or use of the public website or reliance on general website materials. These may include lost profits, lost business opportunities, or business interruption. This limitation concerns the public website. Liability associated with a paid engagement is governed by the applicable agreement and law. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or other liability that cannot lawfully be excluded or limited. Nothing waives a mandatory statutory right. 19. Restricting Website Access OVT may restrict access to its website where reasonably necessary to address misuse, a credible security threat, infringement, unlawful activity, or another violation of these Terms. Where appropriate and reasonably practicable, OVT may provide notice or an opportunity to address the issue. Restriction of website access does not automatically terminate a separate client agreement. Any effect on a paid engagement is governed by that agreement. Ownership rights, applicable restrictions on previously obtained materials, and provisions that by their nature continue after access ends remain applicable to the extent enforceable. 20. Governing Law and Disputes To the extent permitted by applicable law, these Terms and disputes concerning them are governed by the laws of the State of Ohio, without applying conflict-of-law rules that would require another jurisdiction’s law. Subject to applicable jurisdictional requirements and mandatory legal protections, disputes arising from these Terms or use of OVT’s public website will be brought in the state courts located in Franklin County, Ohio, or the United States District Court for the Southern District of Ohio. Disputes governed by a separate signed agreement remain subject to that agreement’s dispute provisions. Before initiating a dispute concerning the website, you are encouraged to contact OVT so that we can attempt to resolve the matter: Email: inforequest@oneverticaltier.com Suggested subject: Website Terms Inquiry This informal contact process does not prevent a party from seeking urgent relief, preserving a claim before a deadline, contacting a regulator, or exercising a right protected by law. 21. Changes to These Terms OVT may revise these Terms as its website, services, or legal requirements change. The revised version will identify its effective date and the date it was last updated. Where required, OVT will provide additional notice or obtain renewed acceptance. Changes apply prospectively unless another application is permitted by law and supported by any required agreement. Posting new website terms does not, by itself, amend an existing signed client agreement. 22. General Provisions If a provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not automatically waive the right to enforce it later. These Terms address the website subject matter they describe. They do not supersede separately signed agreements covering confidentiality, client services, data processing, intellectual property licensing, or other matters. These Terms do not create an employment, partnership, joint venture, or agency relationship between OVT and a website visitor. No person may make commitments on OVT’s behalf without the required authorization. 23. Contact One Vertical Tier, Inc. For questions about these Terms, website permissions, suspected infringement, or misuse of OVT’s identity, contact: One Vertical Tier, Inc. Attention: Website Terms Inquiries Location: Columbus, Ohio, USA Email: inforequest@oneverticaltier.com Website: https://www.oneverticaltier.com/ Contact Page: https://www.oneverticaltier.com/contact Privacy Policy: https://www.oneverticaltier.com/privacy-policy Terms of Use: https://www.oneverticaltier.com/terms-of-use